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Hotel · Kuala Lumpur · Kuala Lumpur Federal Territory

Santa Grand Signature Kuala Lumpur

A 4-star hotel on Jalan Ampang with a rooftop pool, near the Petronas Towers and major rail links.

  • Rooftop infinity pool with city skyline views
  • High staff rating of 9.1
  • Valet parking and 24-hour reception
8.4 Great 11467 reviews Booking.com 8.4 · 11467 reviews

About

Santa Grand Signature Kuala Lumpur

Santa Grand Signature Kuala Lumpur sits on Jalan Ampang, about 0.7 km from the 19th-century Sin Sze Si Ya Chinese Temple and an 18-minute walk from the Sri Maha Mariamman Hindu Temple. The hotel's rooftop swimming pool offers a place to cool off with city views.

Guests consistently highlight the location's convenience, the quality of the breakfast, and the helpful staff. With a rating of 8.4 across over 11,000 reviews, this property balances comfort and accessibility for both business and leisure travelers.

  • No smoking on site
  • Wi-Fi
  • On-site car park
  • Safe deposit box
  • 24-hour reception
  • No pets allowed

In brief

What works, what to weigh

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Strengths

4 reasons to book
  • Central location near landmarks and transit — The hotel is on Jalan Ampang, within walking distance of the Petronas Towers and KL Tower, and close to two metro stations. The location is a recurring highlight in guest reviews.
  • Rooftop pool with skyline views — The rooftop pool and Sky Lounge offer views over the city, a feature guests often call out as a highlight, especially at night.
  • High-rated staff service — The staff rating of 9.1 is the highest among all categories, and several reviews describe the team as friendly and helpful.
  • Extensive breakfast and dining options — Breakfast offers a wide variety including omelettes, waffles, cereals, and pastries. The on-site restaurant also serves lunch and dinner, with guests praising the food.
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Worth weighing

4 to weigh
  • Check-in window is relatively short — Check-in is only available between 15:00 and 23:59, meaning late-night arrivals after midnight would need to plan accordingly.
  • No pets allowed — The hotel does not permit pets on site, which may be limiting for those traveling with animals.
  • Valet parking only — On-site parking is valet-only, which could be less convenient for guests who prefer self-parking.
  • Room descriptions are limited — Some room types lack specific bed configurations or detailed amenities, making it harder to know exactly what you're booking.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Studio Suite

Suite

Signature Suite

King Suite

  • 1 King-size bed
  • Shower
  • Air conditioning

King Studio

  • 1 King-size bed
  • City view
  • Shower
  • Air conditioning

Family Room

  • 1 King-size bed
  • Shower
  • Air conditioning

Deluxe Queen Room

  • 1 Queen-size bed,2 Single beds
  • City view
  • Shower
  • Air conditioning

Standard Queen Room

  • 1 Queen-size bed,2 Single beds,1 King-size bed
  • City view
  • Shower
  • Air conditioning

Superior Twin Room

  • 2 Single beds,1 Queen-size bed,1 King-size bed
  • River view
  • Shower
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Dining

  • Restaurant
  • Bar/Lounge area
  • Room service

Pool & Wellness

  • Rooftop pool
  • Sun loungers
  • Steam room
  • Fitness centre

Services

  • 24-hour reception
  • 24-hour security
  • Luggage storage
  • Locker room
  • Valet parking
  • Housekeeping

In-room

  • Air conditioning
  • Mini-bar
  • Tea and coffee facilities
  • Flat-screen TV
  • Ironing facilities
  • Free toiletries
  • Electric kettle

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.4
Great 11467 reviews

Guest-rated 8.4/10 from 11,467 reviews

Booking.com · 8.4 · 11467 reviews
8.4Verified guest

“Perfect spot close to the twin towers. Breakfast had great coffee, cereals, porridge, pastries, and omelettes.”

8.4Verified guest

“The bathroom was roomy and the room felt new and large. The view of the skyline from the window was stunning. Location was especially good, so near Jalan Masjid India.”

8.4Verified guest

“Breakfast was excellent, with omelettes and fresh waffles. The room was modern and impressive, complete with an iron, a great view of KL Tower, and Netflix – I slept very well. Location was good, close to two metro stations.”

8.4Verified guest

“The hotel is clean and modern, the staff are the best, and the location is perfect for the Petronas Towers. Food was excellent with a wide range of options including coffee, tea, cereals, oatmeal, and pastries. The room was incredible and breakfast was solid.”

8.4Verified guest

“The rooftop infinity pool had great city views. The bathroom had a rainfall shower, which felt luxurious. We enjoyed the Sky Lounge for evening drinks. It’s conveniently located near a metro station.”

8.4Verified guest

“Easy access to the train system and a great breakfast.”

04 — Location

Getting around Kuala Lumpur

The property sits in Kuala Lumpur.

Nearby temples: Sin Sze Si Ya Chinese Temple, dating from the 19th century, is 0.7 km away and the Sri Maha Mariamman Hindu Temple is an 18-minute walk, offering a glimpse into the city's cultural heritage.

Getting around: The hotel is close to two metro stations, making it easy to explore the city by rail. Guests often note the convenient access to public transport.

No. 36, Menara Santa, Jalan Ampang, Kuala Lumpur, Kuala Lumpur Federal Territory, 50450, Malaysia

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
279 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is until 12:00.

Is parking available?

Yes, on-site valet parking is available.

Are pets allowed?

Pets are not allowed at the hotel.

Does the hotel have a rooftop pool?

Yes, there is a rooftop pool with sun loungers, and guests mention it offers views of the city skyline.

What breakfast options are available?

The breakfast includes a variety of options such as omelettes, waffles, cereals, porridge, pastries, coffee, and tea, according to guest reviews.

Is Wi-Fi available?

Yes, Wi-Fi is listed among the hotel's amenities.

Nearby

Other top-rated stays in Kuala Lumpur

Want a different style or budget? Here are more highly-rated options in the area.

8.1

J-Hotel By Dorsett

Guest-rated 8.1/10 — among the top stays in Kuala Lumpur.

Kuala Lumpur

8.9

The Penthouse Klcc

Guest-rated 8.9/10 — among the top stays in Kuala Lumpur.

Kuala Lumpur

The bottom line

A reliable 4-star choice on Jalan Ampang with a standout rooftop pool and strong staff service, ideal for first-time visitors to Kuala Lumpur who want to be close to the Petronas Towers and transit links.

8.4Solid comfort and location, with minor check-in constraints.

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